THE CURRICULUM AT A GLANCE

In this 5-module program, teachers will guide the students to:

Identify basic characteristics and implications of aging.
Respond appropriately to ethical dilemmas.
Describe and practice the "caring presence" communication approach.
Define critical thinking and describe its benefits to working with older adults.
Describe the skills necessary for excellent customer service.

Check out below what each module covers.

1

Module 1
Caregiving: The Aging Experience

Students will learn about the physical, mental and emotional effects of aging as well as other issues that can be of great concern to elder friends, family, or clients. Students will also experience a simulation of the challenges faced by older adults.

2

Module 2
Caregiving: Discovering My Value

This module will introduce professional caregiving and explore the importance of individual values, having a positive work ethic, reducing stress and setting goals to develop a personal action plan.

3

Module 3
Caregiving: Walking in Another's Shoes

This module will introduce “caring presence.” Students will learn the communication essentials of active listening and asking questions as the fundamentals for customer service excellence.

4

Module 4
Caregiving: Together Is
Better

Students will learn to develop critical thinking skills, good problem-solving techniques, characteristics of a great team, and how to work together to solve a team challenge.

5

Module 5
Caregiving: Unleashing My Inner Leader

Students will explore ways to build professional trust and credibility with others and to shape one's own inner leader.

Credential Testing:
2-Part Final Exam

Final Exam Part 1: Online Test

Students will access the proctored online final examination consisting of 25 questions, 5 from each module. Passing grade is 80%, or 20 correct answers.

Final Exam Part 2: Elder Care Project

Students will select an older adult and engage at least 4 hours of interaction that demonstrates the skills learned in the Elder Care Certificate training. Written reports about their experience must be submitted within 2 weeks following Final Exam Part 1.

STUDENT
SUCCESS

Requirements for Student Success

To earn their Elder Care Certificate, students must complete the following:

Attend all five modules,
Complete homework assignments,
Receive a minimum score of 80% on Final Exam Part 1 proctored exam, and
Complete Final Exam Part 2, the Elder Care Project assignment.

THE CURRICULUM AT A GLANCE

1

Module 1 Caregiving: The Aging Experience

2

Module 2 Caregiving: Discovering My Value

3

Module 3 Caregiving: Walking in Another's Shoes

4

Module 4 Caregiving: Together Is Better

5

Module 5 Caregiving: Unleashing My Inner Leader

Credential Testing: 2-Part Final Exam

STUDENT SUCCESS